Privacy Policy

“Flocknote” ("we", "us", or "our") operates the “The Flocknote Community” Flocknote network (https://community.flocknote.com) (the "Service"). This privacy policy explains how we collect, use, protect, and disclose information from our users.

Information Collection

We collect a variety of information from and about our users in order to provide, improve, and personalize our services. The types of information we collect include but are not limited to:

• First and Last Name
• Phone Number
• Email Address
• Address
• Payment Information
• Usage Data

Methods of Collection

We collect information in several ways:

• Directly from You: When you register on our site, subscribe to our newsletter, fill out a form, make payments, or contact customer support.
• Communication and Feedback: We may collect information when you participate in surveys, provide feedback, or engage with us through social media platforms, email, or other communication channels.

Use of Information

We use the information collected for various purposes, including:

• Create and Manage User Profiles and Accounts: Use personal information to establish and maintain user accounts.
• Personalize User Experience: Adapt interactions based on user preferences and behavior.
• Communicate with Members and Attendees: Send members, attendees, and subscribers updates about events, ministry activities, prayer requests, service times, and other important information.

Information Sharing and Disclosure

Flocknote maintains strict privacy policies to protect the personal information of our users. Text messaging opt-in data and consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.

We may share your personal information in the following situations:

• Service Providers: With third-party vendors or service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
• Legal Requirements: When required by law, such as to comply with a subpoena, court order, or other legal process.
• Protecting Rights and Safety: When necessary to protect the rights, property, or safety of our organization, our users, or others.
• Public Comments: Information shared in public comments may be visible to others.
• Aggregate or Anonymized Information: We may share aggregate or anonymized information that cannot reasonably be used to identify you.

Information Protection

We are committed to ensuring the security of the personal information we collect. We use Flocknote to store this data and you can view their privacy policy, https://flocknote.com/privacy/, for more information about how they handle data security. In addition we limit access to your personal information in the following way:

• Access Controls: We restrict access to personal information to authorized personnel only, based on their role and need to know.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. However, we continually update and improve our security practices to protect your data.

User Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete data.
• Deletion: You can request that we delete your personal data.

To exercise these rights, please contact us using the contact information provided below.

Opt-Out

Users can opt-out of receiving future communications from us by:

• Following the unsubscribe instructions included in each email
• Replying "Stop" to any text message to discontinue text message communications

Changes to the Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We advise you to review this privacy policy periodically for any changes.

Questions or Concerns

If you have any questions about this privacy policy, please reach out to help@flocknote.com.

Please view our Terms and Conditions for more information about our message sending.

Last Updated: March 19, 2025